Cancellation & Modification Policy
Your trips booked through Drop Taxi Tamilnadu can be cancelled or modified as per the following terms:
1. Cancellation Policy
- You may cancel your booking up to 8 hours before your scheduled journey without any cancellation charges.
- If the taxi has already been dispatched/arrived at the customer’s location, a ₹500 one-time cancellation fee must be paid directly to the driver.
- In the case of a no-show (when the customer has not informed Drop Taxi Tamilnadu of changes at least 3 hours before pickup time), no refunds will be provided.
2. Modification Policy
- Customers may modify their pickup time, vehicle type, or destination by requesting changes at least 8 hours before the scheduled pickup.
- No modifications are allowed within 3 hours of the scheduled pickup time.
- Vehicle type change requests are subject to availability at the time of modification.
3. How to Request Cancellations or Modifications
Contact the Drop Taxi Tamilnadu Support Team at 📞 8110000796 and provide your Booking ID for quick assistance.
4. Important Notes
- Refunds (if applicable) will be processed within 3 working days via the original payment method.
- In case of unavoidable delays or service issues caused by Drop Taxi Tamilnadu, customers will be informed promptly, and rescheduling options will be offered.