Cancellation & Modification Policy

Your trips booked through Drop Taxi Tamilnadu can be cancelled or modified as per the following terms:

1. Cancellation Policy

• You may cancel your booking up to 8 hours before your scheduled journey without any cancellation charges.
• If the taxi has already been dispatched/arrived at the customer’s location, a ₹500 one-time cancellation fee must be paid directly to the driver.
• In the case of a no-show (when the customer has not informed Drop Taxi Tamilnadu of changes at least 3 hours before pickup time), no refunds will be provided.

2. Modification Policy

• Customers may modify their pickup time, vehicle type, or destination by requesting changes at least 8 hours before the scheduled pickup.
• No modifications are allowed within 3 hours of the scheduled pickup time.
• Vehicle type change requests are subject to availability at the time of modification.

3. How to Request Cancellations or Modifications

Contact the Drop Taxi Tamilnadu Support Team at 📞 8110000796 and provide your Booking ID for quick assistance.

4. Important Notes

• Refunds (if applicable) will be processed within 3 working days via the original payment method.
• In case of unavoidable delays or service issues caused by Drop Taxi Tamilnadu, customers will be informed promptly, and rescheduling options will be offered.